Thanks for scheduling!
Please Review and Check System Requirements
Computer Specs
Memory (RAM)
- 8GB+ of RAM (Very Important for Video!) –
- Please try use a computer that has at least 8GB of memory installed
Storage Space
- 10GB+ of Hard Drive storage space
How to Check Your Specs
Mac OS 10.14 or higher
- Check your current operating system on Mac
- Update your operating system on Mac
- Check your memory on Mac
- Check your storage space on Mac
- Apple menu > About This Mac – Storage tab
Windows 10
- Check your current operating system on Windows
- Update your operating system on Windows
- Check your memory on Windows
- Check your storage space on Windows
- Go to Setting > System > Storage. Or simply type Storage into the Windows search bar
Web Browser
Please use an up-to-date version Google Chrome (Required)
Open the session in a regular window or tab, not in incognito mode or private mode.
Before Connecting
Test Your Internet Speed
We recommend a minimum of a at least 5 Mbps upload and download, preferably 10 Mbps+
Check your internet speed here.
Connect Your Mic and Headphones
Headphones are highly recommended to eliminate echo. Your host and other guests will appreciate it. Plus better audio can be captured when everyone wears headphones. In order to prevent audio leakage to the mic, please keep your earphone volume turned down to a low but comfortable setting.
Microphone – A separate External Microphone is preferred. Internal (laptop) microphones will work, but external microphones are recommended to record quality audio. If necessary, earbud/mic combos will also work, but please avoid using Airpods, wireless, or Bluetooth devices when possible.
ONLY use a Google Chrome browser
Other browsers are not currently supported. Close all other tabs and programs during the session.
If you organization does not allow you to use a Chrome browser, please let your host or producer know before your session.
Do not use a phone or mobile device to record
IF YOU MUST USE A MOBILE DEVICE:
In order to join a session, you will first need to make sure the app is downloaded. The Riverside.fm iOS App can be found on the Apple App Store here. Once downloaded, you can click on the Riverside guest invite link that your host has provided.
This will open the app and ask for permission to access both your mic and camera. Permissions will need to be granted for both. You can choose to disable your microphone or camera prior to joining the session.
Once you have entered your name, you will be able to join the session!
Do Not Use a Private or Incognito Browser Window
Do not connect through an incognito window or in private browsing mode.
Do Not Open other Tabs or Programs During the Session
Please close all other browser tabs and programs to insure that your computer is running optimally for the session.
Check the Audio Settings in Your Computer
It is very important to configure your default Input and Output audio BEFORE connecting to the podcast studio session.
Input Settings:
- Select the microphone that you are using and select it so that it becomes the default.
- Adjust the input to around 75%.
- Test your voice level with a few out-loud laughs to make sure that you do not peak the levels above 75% of the audio meter.
- Click Here for image of Windows computer settings
Output Settings:
- In your Sound Output settings select the location of where your headphones are attached to.
- If you are connecting your headphones to a USB microphone, or you are using a headset with mic, then your output device will be the same as your input.
- Click Here for image of Windows computer settings
Connecting to the Recording Session
But first, here is an important information to know before we begin:
- During the recording, your computer automatically saves your high-quality audio and video. Then it uploads your recording to Riverside. It is important, that you leave your browser tab open until you see it finish the upload.
- If the upload stops for some reason please visit. https://riverside.fm/upload.
On your computer, click there to join the Cultivate Studio.
This will take you to a screen where you will select your devices:
- Choose your Mic (Audio Input device) *Grant microphone access.
- Select your camera, (If you want to be seen. Please do, so we can expand the number of people that will gain access to your podcast.)
- Choose how to listen (Output listening device)
Join the Studio
- Enter your name
- Indicate if you are using headphones
- Click “Join Studio”
That’s it! I’ll see you in the studio.